Why Snapchat Failed to Send and How to Fix It

If your Snapchat is failing to send, it could be due to poor internet or the app being down or glitches could also be due to issues with the cache or problems with the device itself. Thankfully, there are fixes for these potential reasons.

Whether it is keeping in touch with friends and family, or sharing what you’re doing with followers, Snapchat is a popular app. I have used it for years and it is great for sending quick little photos or videos to loved ones.

While the app normally works without a problem, there are some times when your Snapchat messages will fail to send. This can be very annoying, and leave you confused about why this happened.

Keep reading this guide to learn more about why your Snapchat messages may fail to send, and how you can fix it.

Key Takeaways

  • If a Snapchat message fails to send, it is often due to poor internet, issues with the app or cache, or due to a problem with your device itself.
  • Some potential fixes for this issue include restarting your internet, restarting or redownloading the app, clearing the cache, and checking to see if the app is down.
  • Problems with your device could also be to blame. To see if this is the case, you can try restarting the device or updating to the newest version of your operating system.

Reason 1: Poor Internet Connection

The first reason your Snapchat may not be sending messages properly is that your internet is poor. Whether it is simply slow in general, or experiencing a slowdown, an inconsistent internet connection can lead to problems like this.

Apps like Snapchat require a solid internet connection to send and receive messages, and if yours is lacking, messages may take longer to send or could fail entirely. The fix here is to check your internet speed online or take a look at how many bars you have on your phone.

If your Wi-Fi is slower than usual, consider restarting your router and seeing if that makes a difference. If you aren’t at home, consider moving somewhere that has a better data connection or finding a public source of Wi-Fi.

Reason 2: Snapchat Could be Down

Another cause of this issue could be that Snapchat itself is down or experiencing an issue. These apps can go down from time to time, so there may not always be something wrong with your internet, app, or device that is causing problems.

There are many websites, such as Downdetector, that let you enter a website or service and it will tell you whether or not it is down or experiencing any sort of outage/problems.

If it is down, then you simply need to wait for it to come back online before trying to send the message again. If it is still up, then the issue is something on your end.

Reason 3: The App is Experiencing a Glitch or Bug

Sometimes, apps like Snapchat can experience strange bugs, glitches, or errors. These can cause a variety of issues such as crashes, lag, and yes, messages failing to send. If you think something like this is impacting your ability to send messages, there are a few things to try.

The first is to simply restart Snapchat by closing out the app and then reopening it. In a similar vein, you could also try signing out and back in. If neither of these work, you could uninstall and reinstall the app to see if that helps.

To remove the app, you need to press and hold the app on your home screen, and then once the dropdown menu appears, press Remove App. After removing the app, simply navigate to the App Store and redownload it.

Reason 4: Issues with the Cache

In some cases, the problem has to do with your cache in Snapchat. This cache can help you load data within the app quicker, but as the cache increases in size, it can lead to potential issues. If you think a cache issue is to blame, consider clearing it.

The process for clearing your cache is simple on the iPhone. After opening Snapchat and going to your profile, go to your Settings. In Settings, scroll down to the Privacy Controls section, and click Clear Data. At the bottom, click Clear Cache

If you have an Android, go to your Settings, then to Account Actions, and then select Clear Cache.

Reason 5: Problems with Your Device

While problems with the Snapchat app can lead to this issue, so can problems with your device itself. Thankfully, there are a few things you can try in order to fix the problem. First, you can try restarting the device.

To restart your iPhone, you need to press and hold a volume button and the side power button down until the power off slider comes on your screen. Simply drag the slider to the right to turn the device off. 

After about 30 seconds, press and hold the side power button until you see the Apple logo to turn it back on. On an Android device, hold down the power button for a few seconds. Once the power menu appears, select restart.

If restarting the device doesn’t work, consider updating to the newest version of the operating system. On an iPhone, go to Settings > General > Software Update > Download and Install to install the most recent update if it’s available.

If you have an Android device, you can check for an available system update in your Settings menu. The exact steps for updating vary depending on the device you have, but it is incredibly simple in most cases.


Here are some other related questions about Snapchat failing to send.

Why are Snapchats sent to one person failing?

If you can send Snapchat messages to most people, but messages to one individual in particular are failing, it could be because they blocked you. It may also be the way that their account is set up to only receive snaps from certain people, or they closed their account.

Why do my Snapchat messages get stuck on sending?

If your Snapchats are stuck on sending, it is often due to your internet connection being subpar at the moment. Another option could be a simple glitch in the app. Closing and reopening the app and trying to send it again can work in some cases.

Final Thoughts

Snapchat is a wonderful tool for staying in touch with friends and family, sharing what you’re up to, and so much more. That is why it can be so frustrating when messages fail to send for one reason or another.

I hope this guide has helped you learn why they failed to send it in the first place, and what you can do to fix the issue.

Is there anything I left out of this guide that you feel I should have included? If so, don’t hesitate to let me know in a comment below.

Leave a Reply

Your email address will not be published. Required fields are marked *