How to Recover Data from Seagate External Hard Disk Not Detected

Data can be recovered from your Seagate external hard drive, even when your hard disk drive is undetectable by your system. For that, you’ll need to use third-party data recovery software or the Seagate Data Recovery Service.

Is your Seagate hard drive not detected by your computer?

Hello folks! My name is Lavelle and I am a professional photographer, videographer, and filmmaker. Throughout my career, I have used external hard disk drives extensively. I have also faced times when my external hard disk was undetected.

In this article, I will explore some causes of Seagate error messages and offer some fixes to the problem. I will also go over the process for recovering data from an undetected hard drive. Additionally, I will answer some commonly asked questions.

Key Takeaways

  • Use a professional data recovery service to recover your data when the hard drive becomes undetectable.
  • Check your drive and the USB ports on your device to ensure they are not damaged or dirty, as this may cause your drive to become undetectable.
  • Update your drivers routinely for best results and optimum performance.

Why Your Seagate External Hard Drive Is Not Detected

Here are six possible reasons why your Seagate external hard drive may be undetected. 

1. Broken USB Cable or Issues with USB Port

One possible reason why your Seagate external hard drive is not detected is because of a broken USB cable. It could also be because the USB port may be damaged or dirty. 

2. Outdated USB Drivers

Not updating your USB drivers could potentially cause a communication error between your device and your computer. It is important to update your drivers routinely.

3. Hard Drive Errors

At times, hard drive errors can cause an external hard drive to go undetected by the computer system. You can check this possibility by running the Seagate Diagnostic Tool to check the driver’s health. 

4. Corrupted Files

In some instances, corrupted files could be the culprit that causes your external hard drive to be undetected. You can address this problem by formatting the drive. Remember to back up your data before performing the format.

5. Virus Attack

Viruses attack the integrity of your system, often erasing, paralyzing, or corrupting files and systems. Use a credible antivirus software to clean your system and this may correct the undetected error.

6. Physical Damage

There are also instances where your external hard drive may be damaged and the damage may result in the drive being undetected. If your drive is damaged, you should stop using it immediately. 

I recommend that you contact a professional data recovery service to retrieve your data from the drive in this case. Unfortunately, most attempts to do it yourself result in further data loss.

How to Recover Data from Undetected Seagate External Hard Drive

Here are a couple of credible ways to recover data from your undetected Seagate external hard drive.

Solution 1: Using Data Recovery Software

Firstly, you can use a recovery software application to recover your data. A couple of impressive applications include Recuva, which is easy to use and offers a wizard to walk you through the process. Another good software is EaseUS Data Recovery Wizard. This application works on both Windows and macOS operating systems.

Solution 2: Use Seagate Data Recovery Services

Another option is to use the Seagate Data Recovery Services. Seagate has a dedicated team of recovery specialists who will take care of the entire process for you. It is a more costly option but you will have the peace of mind that comes with knowing that professionals who specialize in Seagate products are working on recovering your data.


Here are answers to a couple of commonly asked questions.

How Long Is the LifeSpan of a Seagate Hard Drive?

The lifespan of a Seagate hard drive varies depending on many factors. However, generally speaking, you can expect a Seagate hard drive to last anywhere from two to five years.

Why Has My Seagate External Hard Drive Stopped Working?

There is not one simple answer to this question. There could be several reasons why it is not working. Some of the reasons include viruses, physical damage, port damage, and other variables.

Final Thoughts

When a Seagate external hard drive is undetectable, there are several possible reasons for this problem. At the end of the day, recovering your data is usually what’s most important. Hard drives can be replaced but more often than not, data is difficult to replace.

Have you experienced similar problems with your Seagate external hard drive? How did you respond to this issue? Share your experience in the comments below.

Until next time, protect your data and enjoy your technology!

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