If your TikTok account is banned, there are a few ways to contact the company to try and get your account back. This includes submitting an appeal, sending some feedback, and writing an email in hopes of getting unbanned.
TikTok is a great app for entertaining yourself, learning new things, and keeping up with current trends in the world. But what if you go to open the app, only to be greeted by a notification that your account has been banned for seemingly no reason?
This guide is going to take a closer look at how to reach out to TikTok to attempt to get your account back after you’ve been banned.
Contents
Key Takeaways
- There are numerous reasons TikTok may ban an account, including not meeting the minimum age requirement, impersonating others, promoting offensive content, and more.
- There are several ways to contact TikTok about your banned account, such as submitting an appeal, filling out a feedback form, and sending an email.
- While TikTok will certainly unban accounts in some cases when the ban was a mistake, those who went against the community guidelines and/or terms of service may struggle to get their account back.
Reasons Why TikTok Bans Accounts
Before looking at how to contact TikTok about a banned account, I feel it’s a good idea to go through why TikTik bans accounts in the first place. In general, if you go against the community guidelines and/or terms of service, your account could be banned.
There are several things a user can do that could result in a ban, such as:
- Not meeting the minimum age requirement to have an account
- Impersonating someone else deceptively
- Promoting or threatening violence
- Posting offensive content
- Getting numerous “strikes” for content violations
- Violating the intellectual property policy
Of course, in some cases, accounts will be banned accidently or by mistake.
If you want to make sure you can avoid bans going forward, familiarize yourself with the TikTok community guidelines to ensure you operate within the rules.
Method 1: Submit an Appeal
Now that you’re aware of why your account could’ve been banned, the first step is to submit an appeal. When you try to log into a banned account, you’ll get a banner notification that lets you know you’re banned. You may also get an email letting you know about the ban.
To submit an appeal, you need to open the ban notification in the app, tap Appeal, and then follow the instructions on the screen and provide the required information. Next, simply give the company a chance to review your appeal and make their decision.
If they approve your appeal, you should be able to access and use your account like normal. If your appeal has been denied, it generally doesn’t make sense to try again or press the issue as the company has made its decision and won’t likely change it.
Method 2: Submit Feedback
Another option is to submit feedback through the official TikTok feedback form. This is a form to report a variety of issues, including questions about a ban. When filling out the form, the first step is to choose a topic.
If you choose account ban/suspension, which might seem like the right one, you won’t be given an option to submit feedback, and will instead be given the process for making an appeal.
Instead, choose the General account inquiry topic, and then select Banned account as the category.
Then, fill out the required information and wait for a response. You can fill out/send the form more than once, but it’s a good idea to wait a day or two in between submissions to give the company a chance to respond and look into your issue.
Method 3: Send an Email
You can also send an email to the company if the other options haven’t been working. Make sure to mention your account username in the message, as well as information about why you feel the ban was unjust or not deserved.
As far as what email to send it to, there are a few options. You can try info@tiktok.com, legal@tiktok.com, or even feedback@tiktok.com. It can’t hurt to send a message to multiple to give yourself the best chance of receiving a response.
Will TikTok Unban an Account?
Yes, TikTok will certainly unban accounts as numerous people have gotten accounts unbanned over the years. However, if the ban was justified and you went against the community guidelines, you may struggle to get your account back.
The company will normally only unban accounts that were banned by mistake, or if the user didn’t actually break the rules or get enough strikes like originally thought.
If your ban was justified, your only choice is to create another account and be more careful about your usage of the platform going forward.
Final Thoughts
If you feel you’ve been unjustly banned on TikTok, there are several ways to contact the company about your account. While there are no guarantees that contacting the company will result in the ban being lifted, it’s worth a try.
I hope this guide helped you learn some of the best ways to reach the company and more about why you could’ve been banned in the first place.
Is there anything you feel I should have included in this guide, but didn’t? If so, don’t hesitate to leave me a comment below.
